Requirements

Additional Requirements

• Minimum 1-year experience in the field of child protection/protection/ SGBV/ social work/case management
• Female candidates are encouraged to apply

• Basic IT knowledge (Microsoft Office, Internet, excel)

• Knowledge of child protection systems in Bangladesh/ Excellent knowledge of child protection issues and best practices (Child Protection and SGBV) / Previous experience in dealing with complex child protection cases is highly desirable.

Responsibilities & Context

• Provide case management services to children experiencing violence, exploitation, abuse or neglect.

• Identify individual cases through regular presence in the Camp, accept referrals from other agencies and community partners as well as Tdh non-CP Units, Tdh PSS, community based and PM+ activities.
• Conduct initial (rapid) assessments for CP cases and prioritize them according to risk priority level.
• Develop case plans that respond to the needs identified in initial and comprehensive assessments, with the participation of the child, family and other family members when appropriate.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support children and families through home visits, phone calls, providing guidance, advice and emotional support, and through referals.
• Manage one Case Management Support Volunteers, conduct regular meeting with them and share meeting minutes with the supervisor (Case Management officer).
• Implementation of supportive supervision and coaching to the CM support vulunteers.
• Work with CM Officer and CM Technical specialist to arrange case conferences for complex cases and ensure children receive multidisciplinary supports.
• Manage cases in line with Tdh and inter-agency SOPs, adhere to standard documentation processes and follow best practice guidances.
• Manage BID and BIA cases.
• Work with lost childs and reunify them with their family collaborating with other agencies.
• Identify and register families for alternative care arrangement support.
• Regularly document cases using IA CM forms and updated CPIMS+, update databases to ensure a comprehensive record of the cases.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle.
• Ensure timely submission of weekly and / or plans and reports to the line manager (CMO).
• Collect feedback from beneficiaries on case management process and implement any other M&E plans.
• Support the supervisor (case management officer) to receiving and closing Case Management Emergency Fund.
• Promote and ensure CM activities are in line with the Child Protection Minimum Standards and humanitarian principles
• Ensure CM activities are well-integrated into the Bangladeshi child protection system
• Report serious cases of abuse committed against children to the CM Technical Specialist. Strict confidentiality must be respected.
• Work in close collaboration and coordination with Tdh partners and the key actors (formal and informal community leaders, local authorities, donor representatives)
• Participate in fora and meetings held at the Camp level, when relevant and necessary
• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
• Ensure adherence to Tdh standards and quality requirements in all the project activities.

Compensation & Other Benefits