Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally while working towards harnessing the full potential of migration. Read more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Context:

Under the Direct supervision of the Director of ICT/Chief Information Officer (CIO) in ICT and in collaboration with relevant units at Headquarters, Regional Offices and the Administrative Centres, the Senior Information and Communications Technology (ICT) Officer (Strategy and Governance) will be responsible and accountable for reviewing the 2022-2025 ICT strategy, drafting 2026-28 strategy in light of organisational, business and technology changes and defining a resultant roadmap for strategy execution. The incumbent will also be responsible for generating the resulting pipeline of initiatives for ICT Board endorsement and aligning the department’s key results in line with the IOM strategic results framework.

1. Meet with IOM ICT staff, stakeholders, and service providers to review the current ICT strategy, gather feedback, and identify key lessons learned from consultations such as interviews, focus groups, and surveys.
2. In alignment with IOM’s strategic results framework, drive and define the 2026-28 ICT strategy by analysing industry trends and engaging stakeholders.
3. Analyse consultation findings to define and prioritise key results objectives, and projects based on potential value and impact. Lead the
4. Strengthen existing project management office as a mechanism to deliver identified priority projects.
5. Collaborate with business and IT stakeholders to update governance structures and create an IOM ICT governance framework aligned with business needs, ICT strategy, 2026-28 priority projects, and stakeholder input.
6. Collaborate with Resource Mobilization to identify and develop new funding opportunities for ICT from non-traditional sources such as Development Banks and Innovative Financing Instruments, working with relevant teams.
7. Serve as the primary liaison to ensure alignment between departmental strategy and regional strategic objectives.
8. Supervise change management learning and PMO teams.
9. Any other tasks that may be assigned.

Education:

• Master’s degree in Business Administration, Information Technology, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,
• University degree in the above fields with seven years of relevant professional experience.
• Professional certification as ITIL, PMP or COBIT will be a distinct advantage.

Experience:

• Master’s degree in Business Administration, Information Technology, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,
• University degree in the above fields with seven years of relevant professional experience.
• Professional certification as ITIL, PMP or COBIT will be a distinct advantage.

Skills:

• In depth knowledge of the broad range of executive management of organization strategies;
• Knowledge of UN ICT requirements; and,
• Knowledge of projects management and financial modelling.

Languages:

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English and Spanish (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, and Russian) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

•  Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

•  Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
•  Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
•  Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes:

The duty station is Geneva, Switzerland.

Subject to approval the selected candidate may be authorized to telecommute

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

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