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Coordinator Flagship

Afghanistan

Opportunity Deadline

13/03/2024

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Job Description

1
ET-0202
As per Salary Scale
2 Year
Male, Female, Both
Bachelor Degree
Afghanistan
  • Closing Date: Mar 13, 2024
  • Reference: ET-0202
  • Number of Vacancies: 1
  • Salary Range: As per company salary scale
  • Years of Experience: 2 years
  • Probation Period: 3 month
  • Contract Type: Fixed-term
  • Contract Duration: 2 year
  • Contract Extensible: Yes
  • Minimum Education: Bachelor’s Degree
  • Gender: Any

About Etisalat Afghanistan

Etisalat Afghanistan Etisalat Afghanistan Etisalat Afghanistan Etisalat Afghanistan

Job Summary

Coordinator Flagship with Etisalat Afghanistan.

Duties & Responsibilities

• Ensures proper supervision is in place for his assigned point of sales to meet Etisalat Afghanistan standards.

• Maintains good customer service & relationships with customers to improve customer satisfaction level.

• Shows confidence and believes in his own capacity to achieve results and tackle problems.

• Identifies the actions and behavior with the needs and priorities of the Sales & works within the framework of procedures, planning, and monitoring.

• Encourages team members to express their views and ideas and invests time in building team spirit and a friendly working environment.

• Understands the needs of customers and gives priority to customers by ensuring their needs are met.

• Prepares & provides reports on customer feedback to direct sales hierarchy in a timely manner.

• Ensures proper implementation of pre-approved processes & procedures in his relevant point of sales.

• Ensures proper management of his relevant tasks to prevent fraud-related matters.

• Maintains positive results for his relevant point of sales CVPA (Cost Value Profit Analysis) report.

• Supervises his point of sales team members by ensuring decent performance and providing feedback where necessary to mitigate the gaps.

• Maintains strong working knowledge about products and services and offers technical support and information to his team members.

• Ensures its relevant point of sales achieves its sales targets in terms of SIM sales, Top Up & Gross revenue.

• Maintains proper punctuality & discipline at the point of sales to sustain customer flow management.

• Ensures zero discrepancies for his point of sales daily reconciliation report before sharing it with finance.

• Prepares the required reports for his point of sales as per direct sales hierarchy requirements by ensuring timely submission before the due date.

• Collaborates with the Sr. Supervisor Flagship for the completion of direct sales assigned tasks by the Manager Direct Sales.

Job Requirements

Skills & Competencies: 

 

•  Self-motivated personality which can motivate a team.

•  Problem-Solving Skills

•  Collaboration

•  Good communication skills

•  Interpersonal skills

•  Developing & Coaching

•  Flexibility & Adaptability

Submission Guideline

To apply for this vacancy, please use the following link; https://careers.etisalat.af/

Kindly use Google Chrome Browser for smooth access.

For further information please contact us at +93 (0) 788887363.

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