Organization: IRC – International Rescue Committee
Location: Remote | Nairobi | Dakar | Abuja | Federal
Grade: Mid level – Mid level
Occupational Groups:
Operations and Administrations
Managerial positions
Closing Date:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Airbel—IRC’s Impact Lab—designs, tests, and scales life-changing, cost-effective solutions for people affected by conflict and disaster. With a desire to think afresh and the experience and reputation of a large-scale implementing organization, Airbel creates impactful and cost-effective interventions. The IRC’s Best Use of Resources (BUR) team conducts analysis on the cost-efficiency and cost-effectiveness of key IRC programs. Humanitarian needs are growing while financial resources to meet those needs are limited. Project teams are faced with the complex decision of using limited budgets to bring the most impact to the greatest number of people in need.
This position will support BUR’s cost-efficiency and cost-effectiveness work through management of a cost-analysis software, Dioptra. Dioptra is a web-based cost analysis software for program staff to rapidly calculate the full cost per output of program activities, compare results to available benchmarks, and learn evidence-based strategies to improve cost-efficiency. The Dioptra Manager will work with the BUR team, IRC programs, and a consortium of 9 NGOs to provide the technical capacity, analysis results, and program lessons to ensure programs have the great possible reach and impact per dollar.
Major Responsibilities
Project management
•Create and track contracts, purchase orders, invoices, payments, and funds transfers.
•Track project revenue/spending against budgets.
•Schedule and coordinate meetings (e.g., monthly and quarterly Dioptra consortium working group, BUR team weekly meetings), including notetaking, follow-up engagements, and tracking action points.
•Maintain consortium folders, coordinate with consortium partners to migrate all folders to a secure workspace.
•Ensure users adhere to project and knowledge management guidance and, as needed, revise guidance.
Software management
•Support consortium partners with software configuration, troubleshooting, and user queries.
•Manage software sprints according to budgets and timelines.
•Coordinate with consortium partners and software developers to test software features, issues, and fixes.
•Facilitate communication of software technical details between consortium partners and software developers.
•Coordinate with internal stakeholders to ensure data accuracy and data protection within the software.
•Update software documentation with new release notes and help pages.
•Update the BUR and Dioptra websites.
Communications and reporting
•Track reporting requirements
•Draft reports and communications collateral
•Copy-edit public-facing collateral (e.g., research reports)
Job Requirements
Work Experience
•Bachelor’s degree in related field, or one or more of the positions’ focus areas, or equivalent professional experience;
•2-3 years of similar work experience.
Demonstrated Skills and Competencies
•Experience in large projects with multiple stakeholders at various organizational levels, including managing schedules and task priorities;
•Demonstrated proficiency in Excel spreadsheet data organization and analysis skills, for the purpose of validating/troubleshooting Dioptra analysis;
•Experience supporting budgets and in finance system and software management;
•Highly organized with proven time and project management skills;
•Excellent communication skills, including ability to provide feature demonstrations;
•Strong writing skills including demonstrated ability to write for non-technical audiences with a focus on advocacy;
•Ability to work as part of a remote team across time zones, cultures, and contexts;
•Excellence communication skills, cultural sensitivity, flexibility, ability to improvise, team player;
•Commitment to IRC’s core values.
Strongly Preferred
•A software development background is helpful but not required;
•Fluency in spoken and written English required; fluency in French or Arabic highly desirable.
Working Environment: This role may require working remotely full or part-time and part-time remote employees may be required to share workspace. Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours. Some international travel, as needed, up to 30%.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.