Organization: UNV – United Nations Volunteers
Location: Addis Ababa
Grade: Level not specified – Level not specified
Occupational Groups:
Communication and Public Information
Closing Date: 2025-01-23
Mission and objectives
DCO-Africa provides day-to-day support to 53 resident coordinators and their offices in Africa. Its overall function is focused on overseeing and supporting coherent and effective delivery of operational activities for sustainable development by UN resident coordinators and UNCTs in Africa through integrated policy, programming and operational. The functions of the Regional Office include providing strategic support to Resident Coordinators and United Nations country teams to ensure quality and timely support to Member States in Africa in the implementation of the 2030 Agenda, SDGs and Agenda 2063; Providing strategic support to Resident Coordinators and United Nations country teams in the integrated implementation of the humanitarian, health and socioeconomic impacts of the COVID-19 pandemic, supporting countries to recover better and effectively implement the 2030 Agenda in the Decade of Action on SDGs; facilitating and overseeing support to RCs and UNCTs on UN Sustainable Development Cooperation Framework quality assurance, coordinated policy and operational support to UNCTs, among others.
Context
The incumbent also advises and coordinates with the UNCTs in strategic and crisis communications as needed, potentially providing communication officers in the UN agencies, funds and programmes with guidance, direct technical support, coaching and training as required, as well as ensuring quality control of editorial content in online and offline channels. In addition, he/she works in close collaboration with the Resident Coordinators and UNCT members, programme and operations teams of the agencies, DCO staff and government officials, technical advisors and experts to ensure successful implementation of the communications goals.
The position also maintains a close working relationship with the DCO Communications team in New York and the United Nations Department of Global Communications (DGC).
Task description
* Provide operational communications and advocacy support to Resident Coordinator’s Offices (RCOs) and UN Information Centers (UNICs) in 54 African countries to design, implement and monitor communications strategies including in crisis settings.
* Build and maintain regular relationships with communications and advocacy staff from RCOs and UNICs across Africa and provide guidance in communicating
Cooperation Framework results while ensuring alignment with regional and global priorities.
* Coordinate a regional network of communications officers in collaboration with UNIC Directors, foster knowledge sharing, information dissemination, and collaboration
through online communities, webinars, and other mechanisms.
* Identify and develop compelling human-interest stories from the African region that showcase the UN’s impact in advancing the implementation of SDGs, ensuring a
broader outreach. Support the amplification of country-level stories to regional and global platforms.
* In consultation with relevant DCO and DGC partners, provide strategic and technical guidance on digital platforms, social media, and UN Country Team websites in
Africa, promoting best practices for utilizing their multilingual capabilities and enhancing visibility.
* Support the adaptation of global communications priorities by providing feedback to DCO HQ and the Department of Global Communications (DGC) to tailor strategies
and initiatives for the African context.
* Support the establishment and update of UN Communications Group Terms of Reference in African countries and help draft crisis communication strategies, guidelines,
and best practices.
* Review and consolidate DCO Africa’s inputs to the DCO Policy Bulletin to ensure visibility of regional results globally
* Contribute to data-driven regional reports by assisting with data collection, analysis, visualization, and writing, supporting high-level political discussions and global
events.
* Develop engaging social media content for DCO Africa senior management to enhance visibility and awareness of key regional initiatives, ensuring alignment with
strategic objectives.
* Draft speeches, background notes, and talking points for senior management, providing strategic support for their interventions at international forums and high-level
engagements.
* Provide crisis communications support, including surge capacity during peak periods, by helping RCOs and UNICs develop and implement crisis communication
strategies. Support media monitoring, social media listening, and engagement in HQ-led crisis cells.
* Curate and share best practices and lessons learned from crisis communications and reputation management campaigns across Africa, ensuring that RCOs and UNICs
adopt effective approaches and guidelines for future crises.
* Support UNCTs to align their messaging during crises, ensuring a unified approach by formulating common messages, including a joint UN statement, and
coordinating with senior leadership to enhance communication efforts and maintain consistency.