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Head of Programme Support Unit Lebanon


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Job Description

5 Year
Male, Female, Both
Bachelor Degree


What we are looking for  

Project management experience from senior level positions within the humanitarian sector. Good understanding and experience in grants management, M&E systems, integrated programming, protection & accountability mechanisms and frameworks.

Expertise coordinating or leading partnership implementation.

What you will do

Head of Programme Support Unit (HOPSU) is a senior position within the Programme Management Unit at NRC Lebanon country office in Beirut and works alongside the Head of Programme on programme development and strategic vision in the country.

The Programme Support Unit, led by the HOPSU, supports with programme quality and development of capacity on cross-cutting and programme support themes, working collaboratively with the core competency specialists, support managers, programme and area managers and regional advisers.

To maintain and improve quality programming across multi-core competency projects, geographic areas, and thematic areas, the HOPSU oversees the cross-cutting thematic adviser functions of protection, accountability and partnerships, as well as guide the development and continuous evolution of effective grant management and support related to project cycle management (PCM), M&E, and partnerships.

Key responsibilities:

  • Manage performance and development of the Programme Support Unit.
  • Provide programme support input to Country Strategy and Plan of Action. Development of strategies, tools and SOPs on cross-cutting themes, community helpline, PCM, M&E, aligned to regional and global priorities and strategies.
  • Facilitate protection, safe programming initiatives for integrated contextual programme analysis and response analysis, as input to programme design.
  • Develop funding dashboards and forecasts, responsible for quality control of donor applications and reports, including compliance with donor standards. Support in the development of a multi-year funding strategy, gab analysis, prioritised areas, forecasts opportunities and identify funding opportunities, taking particular account of changing context and donor priorities.
  • Oversight of key Project Cycle Management (PCM) processes, M&E and organizational learning.
  • Capacity building of all staff, on cross-cutting themes, PCM and M&E.
  • Responsible for overall donor advisory and liaison, as delegated by the Head of Programme.
  • Strengthening accountability to beneficiaries and community engagement approaches through improving M&E processes and efficient functioning of the community helpline and complaints and feedback mechanism.
  • Oversee efficient growth of downstream partnership portfolio through centralised partnership management, strategy and approaches.
  • Lead programmatic audits focused on quality, compliance, timeliness, and relevance.

What you will bring

  • University degree in Project Management, Development Studies, Social science, or the equivalent
  • Minimum 5 years’ experience in a senior humanitarian position, with line management and project management responsibilities.
  • Experience from working in complex and volatile contexts.
  • Experience in integrating programming, M&E systems and approaches, and protection & accountability mechanisms and frameworks.
  • Experience of working on, coordinating or leading partnership implementation.
  • Knowledge of the context in Lebanon, donor landscape, priorities and conditions.
  • Fluency in English, both written and verbal.

Understanding of and commitment to:

  • Organisational learning, quality management and development.
  • Working collaboratively with technical and operational colleagues within a matrix structure, including capacity strengthening.

What we offer

  • Duty station: Beirut, Lebanon
  • Contract: 24 months.
  • Travel: Approximately 10%.
  • Salary/benefits: grade 10 on NRC’s salary scales, with accompanying terms and conditions/
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

  • We invite applications from all qualified and interested candidates. Please ensure you attach copies of your academic and professional certificates.
  • For internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
  • If you have any questions about this role, please email mero.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts
  • join a work culture that empowers every employee to share ideas and take responsibility
  • be part of a welcoming and supportive community committed to human dignity

Learn more about NRC

NRC Lebanon and NRC Lebanon factsheet


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.


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