Organization: UNHCR – United Nations High Commissioner for Refugees
Location: Kassala | Nairobi
Grade: Administrative support – GS-6, General Service – No need for Higher Education – Locally recruited position
Occupational Groups:
Human Resources
Administrative support
Closing Date: 2024-11-23
Hardship Level
E (most hardship)
Family Type
Non Family with Residential Location
Family Type
Non Family with Residential LocationDanger Pay
Residential location (if applicable)
Nairobi (CO), Kenya
Grade
GS6
Staff Member / Affiliate Type
General Service
Reason
Regular > Regular Assignment
Remote work accepted
No
Target Start Date
2025-01-01
Deadline for Applications
November 23, 2024
Standard Job Description
Human Resources Associate
Organizational Setting and Work Relationships
The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.
The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters.
The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR).
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties
Human Resources Operational Support:
Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
Update of personnel records in the Office, including entries into Workday where required.
Assisting with recruitment and other procedures related to affiliate workforce, including Cloud ERP entries into where required.
Contribution to workforce planning activities.
Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
Assignments and Talent Acquisition:
Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
Assist in organizing outreach campaigns to attract diverse applicants.
Track and report on recruitment and assignments activities.
Advice to staff and contribution to an inclusive work environment.
Build dialog and outreach with the workforce; answer questions and provide information to staff as to where to go for help or ask questions.
Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.
Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
Duty of Care:
Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
Administer UNHCR medical insurance plan for locally recruited staff.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Business Administration;
Office Management;
Human Resources Management;
or related field.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Desirable
Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting.
Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures;
*IT-Computer Literacy;
HR-Talent Development and Nurturing
HR-Local mass recruitment
HR-Employee Relationship Management
SO-Learning Agility;
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency Requirements
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Core Competencies:
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies:
Managing Resources
Cross-Functional Competencies:
Analytical Thinking
Planning and Organizing
Change Capability and Adaptability
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Position Nature:
The position of Human Resources Associate will be based in Sub Office Kassala. He/she will report directly to the Finance Officer, Kassala and will receive technical guidance from the Associate HR Officer, in Gedaref. The incumbent is expected to provide quality HR support to both Sub Office Kassala and Field Office Girba, which includes but not limited to; MIP Administration, Vacancy Management, Absence Management, National Staff contract management, Administration of Affiliate workforce, and Medical Evacuation processes.
Desired Candidate Profile:
“• The Incumbent must have strong knowledge of personnel administration including learning and development, vacancy management processes, emergency support, and prior experience with duty of care, including MEDEVAC.
• Experience in recruiting, onboarding new employees and conducting orientations for new staff hires.
• Knowledge of Workday as a working tool is an added advantage.
• The incumbent of the position must be familiar with MIP related services.
• Field experience with UNHCR and/or with other UN Agencies is an asset.
• S/He should have proven experience in the field of Human Resources management, including administration of regular and affiliate personnel especially for national staff
• A good team player with effective communication and ability to address clients needs and concerns in a professional manner ”
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Nature of Position:
Living and Working Conditions:
Additional Qualifications
Skills
HR-Employee Relationship Management, HR-Local mass recruitment, HR-Talent Development and Nurturing, IT-Computer Literacy, SO-Learning Agility, UN-UN/UNHCR Administrative Rules, Regulations and Procedures
Education
Certifications
Business Administration – Other, Human Resources Management – Other, Office Management – Other
Work Experience
Competencies
Accountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Additional Information
this is a local position, applicants must be nationals
Functional clearance
This position doesn’t require a functional clearance