Organization: UNDP – United Nations Development Programme
Location: Istanbul
Grade: Level not specified – Level not specified
Occupational Groups:
Human Resources
Administrative support
Closing Date: 2024-07-24
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Background and Organizational Context
UNDP’s Regional Hub for Europe and the CIS is UNDP`s advisory hub for the Europe and CIS region tasked with the responsibility to provide policy and programmatic support to UNDP´s development activities in the region. Throughout UNDP´s focus areas, it works towards increasing the impact of UNDP´s activities in the region by assisting Country Offices in development of country-level initiatives through advisory services and technical support and by implementing regional-level projects in partnership with a wide range of partners supported to a global network of expertise. Under the leadership of the Director, the RBEC Regional Hub employs will a multi-disciplinary team of specialists and advisors, project managers, operations and programme support staff.
Under the guidance and supervision of the HR Manager and Operations Advisor, the HR Associate ensures execution of transparent and efficient HR services in Regional Hub ensuring timeliness, transparency and integrity. The HR Associate promotes a collaborative, client-oriented approach and supports to the maintenance of high staff morale.
The HR Associate may supervise clerical and support staff of the HR Unit. The HR Associate works in close collaboration with the operations, programme and projects’ staff in the Hub and UNDP HQs staff for resolving complex HR-related issues and information exchange.
Position Purpose
Under the overall guidance and supervision of the Operations Advisor and Human Resources Analyst, the HR Associate provides leadership in execution of the full range of CO HR services ensuring their transparency and integrity. The HR Associate promotes a collaborative, client-oriented approach and promotes the maintenance of high staff morale.
The HR Associate may supervise and lead support staff in the HR Unit. The HR Associate works in close collaboration with the Programme, Operations, and project teams in the CO, UNDP HQ OHR Business Partners, and staff in GSSC and other UN Agencies to exchange information and resolve HR-related issues.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Duties and Responsibilities
Ensure administration and implementation of HR strategies and policies.
Ensure full compliance of HR recording and reporting systems with UN rules and regulations, and UNDP policies, procedures, and strategies; effective implementation of internal controls; and proper functioning of the HR management system.
Support HR IRH business processes mapping and elaboration of the content of internal HR management Standard Operating Procedures (SOPs) where needed in IRH to supplement SOPs issued by GSSC/OHR. Adapt processes and procedures where necessary to meet the needs of CO.
Provide advice and share information on corporate strategies, changes in rules and regulations, implementation of HR policies, proper use of contractual modalities, application of benefits and entitlements, workforce planning, position management, job classification, performance management, personnel needs and wellbeing, career development and other HR related matters.
Collect information and provide support to UNDP’s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary, hardship, and place-to-place surveys, in coordination with the direct supervisor.
Coordinate and provide HR support to the UN-system.
Advise on the risk management of Country Office HR activities to proactively manage and mitigate the risk.
Ensure effective administration of IRH Human Resources recruitment and staffing processes.
Organize recruitment processes in coordination with GSSC and Hiring Managers that includes drafting job descriptions, providing input to job classification process, drafting vacancy announcements, screening candidates, participating in interview panels, and submission of compliance review cases as per the actions delegated to the IRH. In coordination with Hiring Managers, submit requests and appropriate documentation to GSSC for non-delegated actions.
Provide advice on recruitment in UNDP projects and facilitate recruitment at the request of partner agencies.
Facilitate creation and update of positions in ERP, and association and update of positions to chart fields, in coordination with budget owners.
Follow up with Finance staff and GSSC on Global payroll issues.
Monitor and track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP, in coordination with GSSC as applicable.
Support maintaining the IRH staffing table and administer IRH local rosters where relevant.
Validate cost-recovery charges in ERP for HR services provided by UNDP to other Agencies.
Initiate contract management, payroll, and separations in coordination with GSSC in accordance with the delegation of authority given to the IRH.
Internship management in the Hub.
Ensure proper staff performance management, talent management and career development in the IRH.
Support facilitating the performance and talent management processes.
Support and participate in preparation of the IRH-wide Learning plan in consultation with the Senior Management, HR Analyst and Talent Development Manager.
Ensure facilitation of knowledge building and knowledge sharing in the IRH.
Organize training for the operations and projects staff on HR issues.
Provide input for the co-creation of a local onboarding plan, leveraging corporate resources and provide assistance to newcomer
Share information with personnel on corporate learning and development initiatives, systems, and platforms in coordination with the Talent Development Manager.
Synthesize lessons learned and best practices in HR.
Make sound contributions to knowledge networks and communities of practice.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Supervisory/Managerial Responsibilities: May supervise support staff in the HR unit.
Competencies
Core
Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
People Management (Insert below standard sentence if the position has direct reports.)
UNDP People Management Competencies can be found in the dedicated site.
Cross-Functional & Technical competencies
Business Development
Knowledge Facilitation: Ability to animate individuals and communities of contributors to participate and share, particularly externally.
Business Management: Communication
Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Business Management: Working with Evidence and Data
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.
HR
Assessment and Selection: Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs.
Performance Management: Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases.
Managing Compensation and Benefits: Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles. Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments.
L&D Planning: Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on-investment.
Required Skills and Experience
Education:
Completion of Secondary education with specialized certification in HR is required.
A university degree in Human Resources, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.
Experience:
Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of progressively responsible HR and/or administrative experience at the national or international level is required.
Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP is required.
Knowledge of UN regulations, rules, and procedures is an asset.
Experience and knowledge of Quantum or any of the HR ERP systems is a strong asset.
Experience in validating cost-recovery charges and monitoring payroll issues is an asset.
Experience in organizing and managing recruitment processes is an asset.
Experience in contract management, onboarding, and separation process in an asset.
Additional certification in HR-related matters is an asset.
Experience of working in global virtual teams is a strong asset.
Language Requirement
Fluency in oral and written English and Turkish is required.
Knowledge of another UN language is desirable.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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