Post Date: May 01, 2024

Closing Date: May 31, 2024

Reference: AWCC/HR/24/VA/050

Number of Vacancies: 1

Salary Range: As per company salary scale

Years of Experience: 10 – 15 years

Probation Period: 3 week

Contr: Permanent

Contract Duration: Not specified

Contract Extensible: Yes

Minimum Education: Master’s Degree

Gender: Any

About Afghan Wireless Communication Company

Afghan Wireless is Afghanistan’s first wireless communications company. When we began operations in 2002, we founded Afghanistan’s mobile communications industry by being the first enterprise to offer cell phone service to Afghan consumers and businesses. For well over a decade, Afghan Wireless has driven the rapid growth of our nation’s communications market, through its innovative development and deployment of global-class High-Definition (HD) Voice Communications, Internet, Data and Mobile Payments Services. More than 6,000 people work for Afghan Wireless, and our Company is directly responsible for the creation of 100,000 jobs throughout Afghanistan.

Job Summary

Oversees IT/IP strategy and operations. Responsible for all development, implementation and reporting of revenue assurance and fraud management.

Duties & Responsibilities

IT Responsibilities: 

• Oversee the entire IT operation, including the design and implementation of all IT strategies and infrastructure.
• Lead and mentor IT staff; identify and fill capacity gaps through hiring and training new employees.
• Evaluate IT operations against Company goals and analyze business needs for procurement and implementation of IT systems, equipment, and software.
• Design, develop, and manage the Company’s network security policy, including access control and cybersecurity threats; identify, eliminate, and monitor security risks as required.
• Leverage predictive network analytics to provide future-proof network investment plans that maximize returns.
• Manage the Company’s private and public cloud service for internal and external customers.
• Build and maintain relationships with external vendors.
• Prepare all progress and budget reporting for senior management.
• IT point of contact for all cross-departmental communication.

IP Responsibilities: 

• Design IP-network architecture from HLD to LLD; manage all Company IP assets and routing.
• Plan, design, and deploy internal and external customer circuits.
• Ensure interoperability of multiple IP technologies with Company mobility operation.
• Manage and enhance the Company’s L2/L3 architecture.
• Monitor, maintain, and review Company firewalls.
• Manage IP staff to support 24/7, 365 operations, and achieve QoS KPIs for IP network.
• Manage the Company’s technical and security requirements for sites and routers nationwide and work with the procurement team on technical, functional, and operational requirements.
• Develop spare part management strategy for all IP equipment.
• Evaluate IP network performance and optimize design according to traffic development.
• Prepare and deploy acceptance test procedures for fiber and related components.
• Align fiber design with network domains including transmission, IP, and access for resilience.
• Conceptualize and design fiber architectures to optimize and align with Company resources.
• Identify engineering risks and develop and implement required solutions.
• Prepare annual capex budget based on related technical management and traffic forecasts.

RAFM Responsibilities: 

• Oversee telecom revenue assurance strategy and operations, including management and implementation of all advanced data analytics and root cause analysis.
• Utilize data analytics to identify issues (revenue/cost leakages) as they arise and propose immediate solutions.
• Design and develop predictive models using artificial intelligence (AI) principles to help combat fraud, and work with the RA Design Authority Manager to automate these models.
• Identify needs and design new dashboards and/or improve the existing dashboards in collaboration with the RA Operations Manager and the Design Authority Manager.
• Prepare monthly management reports, annual RAFM controls, and maturity assessments.

Job Requirements

• Experienced CIO with at least 15 years experience in IT transformation, strategic product management, and building ecosystem-based solutions.
• Strong expertise in enterprise network operations, including HW/SW lifecycle management, operational monitoring, capacity management, redundancy solutions, and IT automation.
• Proven track record of delivering on challenging targets in relevant technology area(s) and passion for driving industry change.
• An ambitious self-starter with an entrepreneurial spirit and the ability to think strategically.
• Strong interpersonal skills in a consultative environment to build and maintain longstanding relationships.
• Experience with building, motivating, and inspiring teams while simultaneously navigating competing priorities and personalities.
• Excellent communicator with superiors, peers, and subordinates with the ability to manage up and down as required.
• High level of familiarity with IT infrastructure and challenges in Asia.
• Management-level experience of telecom transformation is essential.
• At least 10 years’ experience in data network design, parameter settings of routers, and optimizing the design of IP networks.
• Extensive understanding of IP service implementation in carrier networks using IP-VPN, and EVPN.
• High level of familiarity with protocols including BGP, MPLS, ISIS OSPF, IP-Sec, SNMP, IGMP, and VTP.
• Solid understanding of the router market and the capability of different router suppliers.
• Sound knowledge and experience with Network Function Virtualization (NFV) Software Defined Networking (SDN) and SDWAN.
• High level of familiarity with telecommunications, SyncE, PTP, (D)WDM, and fiber optics.
• Mobile core and RAN experience are considered a plus.
• Significant network engineering experience, specifically with Juniper, Dell Fabric, Cisco routing and switching.
• Excellent understanding of access network planning and FTTx network structures.
• Ability to convert abstract information to concrete proposals matching Access Networks Solutions (ANS).
• Juniper and Ciena certifications are mandatory.
• Hands-on experience with Juniper, Huawei, Ciena CLI, and Palo Alto Next Generation Firewalls is essential.
• Strong expertise in cloud networking technologies (AWS/AZURE), including management and integration into enterprise networks, creating, and maintaining cloud express routes, cloud direct connections, cloud application gateways, and cloud network interfaces.
• At least 8 years of experience in a complex, technology-oriented industry.
• Extensive experience in handling SIMbox fraud and IRSF with AI-powered fraud detections.
• At least 5 years of RAFM operational and domain experience is essential.
• Deep understanding of risk management and auditing principles.
• Extensive international telecom systems, architecture, and technology experience.
• Sound international and local telecom legal and regulatory knowledge and understanding.
• Proven track record of people management in a high-pressure environment.

Submission Guideline

Interested candidates should fill out and submit the APPLICATION FORM with complete and correct information. To have access to the APPLICATION FORM, please copy and paste the link into your Web Browser.

https://forms.gle/tJED8oyrYWEzKGuf8

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