Responsibilities:

Within delegated authority, the IT Digital Solutions Assistant will be responsible for the following duties:

• Support implementing digital initiatives for beneficiaries at the Field Office level.

• Provide regular updates on SCOPE TEC activities and support services.

• Deliver training to cooperating partners (CPs) as directed by the Country Office (CO) or Field Office (FO).

•  Administer, manage, maintain, and ensure accountability for SCOPE registration and distribution equipment.

•  Manage beneficiary data effectively and securely.

•  Manage and print beneficiary cards.

•  Accurately record, manage, and escalate issues related to SCOPE/CODA in GSMT.

•  Support CODA TEC activities at the Field Office level.

•  Prepare weekly and monthly reports on SCOPE/CODA activities.

•  Administer, manage, maintain, and ensure accountability for CODA assets.
  Provide backup and support to IT associates as needed.

•  Manage and maintain the network infrastructure.

•  Provide regular reports on infrastructure and TEC support services.

•  Log all service requests and incidents in GSMT related to infrastructure and TEC support services.

•  Resolve or escalate all requests and incidents related to infrastructure and TEC support services.

•  Manage TEC assets and ensure accurate entry into the corporate system.

•  Suggest improvements to methods and processes to support the continuous improvement of IT-related services.

•  Support the development of standard materials, such as training documentation and SOPs, whenever required.

• Allocate tasks to colleagues, ensuring they meet agreed standards and deadlines for effective service delivery.

•  Perform any additional duties as required.

REASONABLE ACCOMMODATION

 WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

How to apply

Simply click on the apply button, fill out of the form, upload your documents

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