Job Description
DEADLINE FOR APPLICATIONS
28 January 2025-23:59-GMT+04:30 Afghanistan Time (Kabul)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.
KEY ACCOUNTABILITIES
- Liaison with the Country Office and SCOPE team members to ensure that country Office IT requirements are addressed in the implementation.
- Coordinate all communications to stakeholders (users, product development, technical support etc.) on implementation progress.
- Provide training and advice to clients, comportingpartners and end-users of IT services, understand and resolve issues and ensure IT policies, procedures, systems and tools are correctly applied to assist WFP staff in conducting their work.
- Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports to identify and recommend solutions.
- Manage the implementation of new standard applications to provide WFP staff with the tools they need to perform effectively.
- Work with groups in IT service delivery and other staff to understand needs and support integrated IT support services.
- Identify SCOPE requirements (functionality, modularized equipment needs, staff etc.) for implementation and working with relevant teams to provide resources.
- Coordinate configuration and deployment of SCOPE equipment and services to support beneficiary registration, enrolment into food assistance Programmes, distribution planning, distribution, reconciliation, and reporting.
- Participate in capacity building initiatives to build country office IT and other business unit expertise on the use of SCOPE.
- Ensure that controllers and data subjects are informed about their data protection rights, obligations and responsibilities and raise awareness about them.
- Contribute to installation, configuration, and customization of IT systems and integration and immigration of data between systems, ensuring compliance with WFP’s IT standards, guidelines, and procedures.
- Consider humanitarian and partnership principle while dealing with partners and other UN agencies.
- Preparing, contribution and drafting of ICT documentation including, but not limited to APP (Annual Performance Plan), DRP, SOPs, MoUs, NFRs, System manuals and directives.
- To ensure staff have access to the required ICT services and products both on Intranet and Internet 24/7.
- Handle queries or complaints on request by institution, the controller or person, according to the WFP protection policy.
- Ensure all data exchanges follow the global Data protection rule and regulations.
STANDARD MINIMUM QUALIFICATIONS
EDUCATION:
- Bachelor’s in computer science, Information Technology, or Computer Application is required.
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WORK EXPERIENCE:
- Six or more years of progressive experience in ICT, data management and software services/support delivery.
KEY COMPETENCIES:
- Knowledge of work routines and methods in order to complete processes under minimal supervision.
- Has experience project managing small country level IT initiatives.
- Has coached, trained and mentored junior staff on building their technical capabilities.
- Ability to identify data discrepancies and rectify problems requiring attention.
- Knowledge of safety precautions
- Ability to inspect and evaluate equipment/appliances and resolve malfunctioning quickly with other ICT staff.
- Ability to carry out the installation of the ICT equipment/appliances expertly and sometimes under difficult and awkward physical circumstances.
- Ability to multi-task and respond simultaneously and in a timely fashion to job requirements.
- Ability to communicate clearly both orally and in writing and draft various correspondence.
- Ability to work in a multicultural environment.
LANGUAGE:
- Fluency (level C) in English language, plus Pashto and/or Dari, preferably both.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in the English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.