JPO – Communications Analyst, Office of Human Resources

Qualifications of JPO – Communications Analyst, Office of Human Resources:

• Location:  New York,  US
• Vacancy No: 28155
• Salary: N/A
• Organization:  UNDP United Nations Development Programme
• Deadline: 9/01/2025

Brief details about JPO – Communications Analyst, Office of Human Resources:

About

Information about the organization that has offered the job:

The UNDP (United Nations Development Programme) JPO Programme equips outstanding young leaders with the skills and experience required to advance the Sustainable Development Goals (SDGs) and make a positive difference in the world. As a pathway into the world of development, the programme offers young professionals excellent exposure to multilateral cooperation and sustainable development while providing a valuable entry point into the UN system.

During their assignments, JPOs benefit from the guidance of experienced UNDP staff members and are actively involved in supporting the design and implementation of UNDP’s programs within UNDP’s headquarters, regional or country offices. Additionally, the JPO will undergo a journey of exposure and growth which will build both personal and professional capacity for a career within the multilateral development sector.

As a JPO and young professional in UNDP you should be interested in pursuing a global career with aspiration to work for a field-based organization in support of the development agenda.

The JPO will work as part of a team and be supervised by an experienced UNDP staff member, including:
•    Structured guidance and feedback, especially in the beginning of the assignment, with the purpose of gradually increasing of responsibilities
•    Establishment of a work plan, with clear key results
•    Guidance and advice in relation to learning and training opportunities within the field of expertise
•    Completion of the yearly UNDP Annual Performance Review (APR) including learning and development objectives

The JPO will benefit from the following learning and development opportunities:
•    Participation in a virtual Programme Policy and Operations Induction Course within the first 4 to 6 months of assignment
•    Use of yearly JPO duty-related travel and training allocation (DTTA), as per the online DTTA guide
•    On-going Masterclasses on relevant and inspiring themes
•    Career development support mechanisms and activities
•    Networking with fellow JPOs, young professionals and senior UNDP colleagues
•    Mentoring programme
•    Other training and learning opportunities

Organisational context

The Office of Human Resources (OHR) is part of the UNDP Bureau for Management Services (BMS). It is the anchor of the global HR function for UNDP, providing strategy and policy setting, guidance, and oversight. In addition, BMS/OHR provides a broad range of HR advisory and talent management services enabling UNDP to deliver fully integrated development solutions and its workforce – to deliver more and better results. BMS/OHR aims to be at the leading edge of HR in the international development sector by developing high quality and innovative human resources solutions and driving transformation across UNDP.

The purpose of the role is to support and coordinate effective and engaging communications for the Office of Human Resources.

Position Purpose

The primary objective of the position is to support the coordination and delivery of communications activities for the Office of Human Resources. Working closely with the Communications Officer and the OHR Directorate team, the Communications Analyst will be required to plan and deliver engaging campaigns for HR initiatives. They will be required to innovate new approaches to communications, and support OHR teams with any communication needs. The Communications Analyst will need to be a self-starter who is able to work well within a team setting, collaborate widely within and outside OHR and deliver high-quality communication and outreach activities across UNDP within fixed deadlines.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Key Duties and Accountabilities

Support the delivery of communication activities for OHR’s flagship products and initiatives

• Plan and deliver campaigns for new products and services, in close collaboration with the Communications Officer.
• Draft newsletters and coordinate the gathering/curation of high-quality content from subject-matter experts
• Organize and facilitate regular webinars and other outreach events.
• Provide drafting and copyediting support to OHR teams on launch messages and email communications.
• Provide video editing and graphic design support to OHR teams
• Support the drafting and editing of annual achievement reports
• Contribute to internal communication activities within UNDP, in close collaboration with the Executive Office
• Draft and post messages and create engagement on community groups on MS Teams and Viva Engage
• Draft and post messages on external platforms such as LinkedIn
• Manage and update OHR’s platforms such as SharePoint
• Provide regular updates on engagement analytics

Innovate new approaches to communications

• Using the communication plan as a basis, propose innovative new ways to improve engagement and strengthen communication of OHR’s initiatives
• Analyse data insights and present them as compelling visuals
• Initiate the development of new products such as podcasts, videos, and infographics
• Develop promotional material for OHR initiatives such as infographics, one-pagers etc.
• Share best practices on communications and engagement and promote knowledge sharing within the office
• Liaise with the Talent Acquisition and People Programmes Unit to ensure synergies between internal communication and the UNDP Employer Value Proposition (EVP) Activation Plan

Support OHR with other communication needs

• Support OHR Directorate team in managing messages from the OHR Director mailbox
• Update the OHR SharePoint page on a regular basis

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Education

• Advanced university degree (Master’s Degree or equivalent) in Communications, Journalism, Public Relations, Marketing or Graphic Design is required, or
• A first-level university degree (Bachelor´s degree) in the areas mentioned above in combination with additional 2 years of qualifying experience, will be given due consideration in lieu of Master´s degree.

Experience, Knowledge, and Skills

• Minimum two years (with master´s degree) or 4 years (with bachelor´s degree) of paid working experience in Communications.
• At least two years of experience in using advanced digital tools and software for communication and engagement is required.
• At least two years of experience in managing online platforms, video editing or graphic design is desired.
• At least two years of experience in an organization similar in size and complexity to UNDP is desired.
• Fluency in English is required;
• Working knowledge of Spanish, French or another UN language (desired).

Age Requirement: Maximum 32 years of age on 31DEC25

Attachments needed: 
•    Copy of your passport
•    Copy of your Master degree
•    Copy of your Bachelor degree
Expected Demonstration of Competencies

Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality by deadline
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

Cross-Functional Competencies

Technical Competencies

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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