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National Staff Welfare Officer Job at IOM in Afghanistan


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Job Description

Male, Female, Both
Bachelor Degree

Brief Details About National Staff Welfare Officer Job at IOM in Afghanistan:

  • Job Location: Kabul
  • Nationality: National
  • Category: General
  • Employment Type: Full Time
  • Salary: NOA
  • Vacancy Number: SVN-KBL-2023-113
  • No. Of Jobs: 2
  • City: Kabul
  • Organization: IOM
  • Years of Experience: Two (2) years of relevant professional experience in clinical psychology, counselling, social work or other mental health.
  • Contract Duration: Six months with possibility of extension
  • Gender: Male/Female
  • Education: University degree in clinical psychology, counselling, social work or other mental health profession.
  • Close date: 2023-05-30

About IOM:

IOM was founded in 1951 and is a Related Organization of the United Nations. It collaborates closely with governmental, intergovernmental, and non-governmental partners since it is the premier UN agency in the subject of migration. IOM is committed to supporting humane and organized migration for everyone’s benefit. It achieves this by offering assistance and guidance to both governments and immigrants.

IOM is dedicated to fostering a diverse and welcoming workplace. Both internal and foreign applicants may apply for this position. Internal applicants are regarded as first-tier contenders for the post.

Apply also: MEAL Officer Job at IRC in Afghanistan

Main Duties and Responsibilities:

  • In coordination with the Regional Staff Welfare Officer and Staff Counsellor, provide psychological counselling to staff and dependents in IOM Afghanistan. This will include assessment, confidential one to one and group sessions.
  • Provide psychological and counselling support to humanitarian staff members during post critical incidents and other emergencies.
  • Assessment of humanitarian staff who are in crisis and require emergency psychological and/psychiatric support.
  • Develop and provide training on relevant topics including stress management, emotional processing, dealing with critical incidents, wellbeing.
  • Produce psycho-educational material for dissemination, e.g. vicarious trauma
  • Work with colleagues to develop preventative initiatives, e.g. preparing for critical incidents.
  • Collaborate with colleagues in UN/INGO staff in relevant sections, e.g. UNDSS, Staff Welfare, Human Resources etc.
  • Ensure that IOM Afghanistan security plans include provisions to provide for the psychosocial needs of staff during emergencies and following critical incidents.
  • Identify and liaise with local, and regional mental health resources that can be used for referrals or in times of crisis. Develop resources and referral list for mental health providers within Afghanistan.
  • Undertake duty travel to field offices to assess training needs, local mental health care facilities and Sub-office’s working environment. Identify possible partners in the sub-office who can support the mental health of staff locally.
  • Ensure that reports and other administrative duties are carried out to a professional standard.
  • Refer humanitarian staff to outside mental health professionals or facilities, as recommended.
  • Undertake duty travel to very challenging areas, including IOM sub offices.
  • Meet regularly with supervisor and global staff counselling team.
  • Create and develop mental health materials for staff.

Required Skills, Education and Experience:


  • University degree in clinical psychology, counselling, social work or other mental health profession with two (2) years of relevant professional experience.
  • Additional training, certification, or experience in a range of related fields, such as alcohol/substance abuse, stress management, critical incident, cross-cultural communication, conflict resolution, trauma, etc. will also be considered.


  • Experience in providing psychosocial support.
  • Knowledge and experience in facilitating training and developing curricula.
  • Experience in clinical counselling psychology, or psychotherapy and counselling services an asset
  • Experience with other UN Agencies, International Humanitarian Organizations, or Employee Assistance Programs considered beneficial.
  • Experience working in hardship duty stations or providing counselling services to staff working in very difficult and hazardous environments, desirable.


  • Fluency in English, Dari, and Pashto (oral and written)

IOM Competencies:

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


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