Organization: WFP – World Food Programme
Location: Nairobi
Grade: Junior level – NO-A, National Professional Officer – Locally recruited position
Occupational Groups:
Operations and Administrations
Statistics
Communication and Public Information
Information Technology and Computer Science
External Relations, Partnerships and Resource mobilization
Documentation and Information Management
Closing Date: 2025-01-07
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The core function of the Operational Information Management (OIM) and Performance Reporting team is to ensure operational information received from Country Offices (COs) and other stakeholders is clear, concise, and fit for purpose, and ensure there is adequate reporting on CSP progress and results. The team collaborates with COs, cross-functional teams and other stakeholders to provide a common operating picture of WFP programme operations in the Eastern Africa region, facilitating informed and timely decision-making. This is achieved through analysis of context, political and humanitarian situations, as well as collating and processing WFP operational information from COs.
The team produces timely, accurate reports and briefs, and provides guidance and technical support to COs to ensure comprehensive reporting on Country Strategic Plan (CSP) results, advocating for WFP’s contributions to SDG 2 (Zero Hunger) and SDG 17 (Partnerships for the Goals). This includes support in coordinating the annual reporting process, establishing clear frameworks for submission, review, clearance and dissemination of annual reports.
The Operational Information Management and Performance Reporting Officer will collaborate with the regional technical teams and Headquarters to deliver cross-functional training and holistic support to the COs in both operational and performance reporting. The Officer will also review and support the clearance of Annual Country Reports (ACRs) and Operational Reports in the region ensuring corporate requirements are met and high-quality products from the region are delivered before publication.
Under the overall leadership of the Head of Strategic Coordination Unit and direct supervision of the Regional OIM and Performance Reporting Officer, the Officer will perform the following duties.
RESPONSIBILITIES:
Support the organisation, packaging, utilisation and dissemination of relevant information to internal and external audiences for decision making and informing on WFP operational progress. Support the collation, analysis and communication of the ‘Essential Elements of Information’, on the operational environment to facilitate access to timely and accurate information for operational reporting. Collaborate with counterparts internally to ensure consistency in humanitarian information and to complement WFP analysis and information to effectively advocate and communicate WFP’s work and impact to donors and partners. Review, edit, and publish OIM products shared by COs, in line with established review and approval workflows, ensuring alignment with corporate requirements, and standard OIM procedures. Support in coordinating the regional annual country reporting process including collaborating with the COs, monitoring & evaluation, supply chain, partnerships, communication and budget and programming functions to ensure coherence and quality of performance information. Guide COs and contribute to improvements in the ACR process to ensure the production of high-quality ACRs that demonstrate WFP’s organizational performance. Provide support to COs on the ACR guidance including support in writing annual country reports when needed as part of CO surge capacity support. Lead the ACR after-action review exercise to document lessons learned and provide recommendations to improve the annual reporting processes. Participate in the ACR working group at the regional office including support in chairing the working group and preparing briefing notes for management when required. Contribute to the development of regional summaries/briefs of annual achievements for advocacy. This includes developing innovative solutions/strategies to support COs and the region to disseminate annual reports to host governments, partners, and donors. Support the enhancement of the capacity of WFP staff through planning and delivery of trainings on information management and performance reporting. Support COs or RBs in emergencies by preparing, organizing and providing secretarial support to Operational Task Forces (OTF), as required. Support the initiatives for developing improved, streamlined, and harmonized OIM and performance-related normative guidance, as required. Any other duties as assigned and as required to ensure quality reporting in the Regional Bureau of Nairobi.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
- Advanced University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.
Experience:
- Over 5 years of experience in development/humanitarian operations.
- Minimum 2 years’ experience in reporting on humanitarian/developmental operations at programme, country-level or regional level.
Knowledge & Skills:
- General knowledge of information management best practices, techniques and processes with some understanding of the basic theoretical background.
- Strong written and oral communication skills, including analytical skills with the ability to interpret qualitative and quantitative information and draw out key messages.
- Knowledge of UN system policies and functions; proficiency in MS Office.
- Ability to deliver results through planning and organizing own activities effectively.
- Ability to successfully manage multiple analysis and reporting requests in a deadline-driven environment.
- Excellent cross-functional collaboration skills and the ability to influence stakeholders.
Languages:
- Fluency in written and spoken English
REASONABLE ACCOMMODATION
WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in the English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
How to apply
Simply click on the apply button, fill out of the form, and upload your documents