Background

The Aspire to Innovate (a2i) Programme builds on the Government of Bangladesh’s efforts to introduce a citizen-centric culture of innovation in civil service to improve service delivery and make services more inclusive, affordable, reliable, and easier to access. This project will provide support to establish institutional mechanisms and improve accountability to accelerate SDG achievements in Bangladesh.

This project will have three components:

1. Institutionalizing Public Service Innovation and Improving Accountability

2. Catalyzing Digital Financial Services and Fintech Innovations

3. Incubating Private Sector-enabled Public Service Innovation

The project is funded by the Government of Bangladesh, UNDP, and other development partners, and is implemented by the ICT Division and Cabinet Division.

Duties and Responsibilities

Summary of Key Functions

Under the direct supervision of the Project Manager, a2i and in collaboration with relevant stakeholders, the incumbent will perform the following responsibilities:

1. Define business problems via in-depth investigation and gathering of technical and non-technical information.

S/he will have the following, but not limited to the following specific duties and responsibilities:

1. Define business problems via in-depth investigation and gathering of technical and non-technical information.

• Provide strategic guidance in gathering, validating, and documenting business requirements.
• Lead in modelling business processes and identifying opportunities for process improvements
• Guide the identification of issues, risks, and benefits of existing and proposed solutions and outline business impacts.
• Create functional specifications for solutions.
• Estimate costs and identify business savings.
• Simplify information and deciphering technical jargon so it is easily understood to the whole team.
• Supervise the implementation and testing of solutions.
• Guide in business transition and helping to establish change.

4.      Institutional Arrangement

The incumbent will report directly to the Project Manager, a2i and will work closely with relevant government bodies, development partners, NGOs, and private sector entities. The incumbent will be a part of the Data team and support its efforts to foster the culture of Data-Driven decision making across the government of Bangladesh.

Competencies

Achieve Results:    LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:    LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:    LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:    LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:     LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:    LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:    LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical Competencies

Cross-Functional competencies     Strategic Thinking    Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.

Cross-Functional competencies    Knowledge Generation    Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.

Cross-Functional competencies    Business Acumen    Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome Ability to make good judgments and quick decisions within such frameworks Knowledge and understanding of the operational frameworks in the organization

Technical competencies    Data Analysis    Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making
Technical competencies    Digital ecosystems    Knowledge of how they work, understanding of the opportunities and challenges for governments and society
Technical competencies    Digital Public Goods    Knowledge of how it works, understanding of the opportunities and challenges for governments and society

Required Skills and Experience

Minimum Education requirements :

•     Master’s degree
•     Bachelor’s degree (or equivalent) in any discipline
Minimum years of relevant work experience:

•     No prior work experience is required for candidates with a Master’s degree.
•     At least 2 years of relevant work experience with a Bachelor’s degree (or equivalent).

Required skills:

Experience in business requirement analysis.

Desired skills in addition to the competencies covered in the Competencies section:

•     Experienced in collecting, analyzing, and visualizing data to understand business needs
•     Experience in business process modeling and optimization
•     Experience in performing cost-benefit analysis.
•     Experience in preparing functional documentation.
•     Experience working with stakeholders to identify business needs.
•     Exposure to digital transformation or process improvement initiatives.
Required Language(s)     Fluent in English and Bangla is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

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