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Re-advertisement: Chief Human Resources Services, P-5, New Delhi, India, South Asia Region (SAR), Post No. 3935 (Vacancy for Non-Indian Nationals)


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8+ Year

Re-advertisement: Chief Human Resources Services, P-5, New Delhi, India, South Asia Region (SAR), Post No. 3935 (Vacancy for Non-Indian Nationals)

Job no: 564962
Contract type: Fixed Term Appointment
Duty Station: New Delhi
Level: P-5
Location: India
Categories: Human Resources

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For Every Child, AN ADVOCATE…

UNICEF is a leading humanitarian and development agency working globally for the rights of every child. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle: pre-natal care for healthy births, clean water and sanitation, health care and education. UNICEF has spent nearly 70 years working to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers and policy makers to help all children realize their rights, especially the most disadvantaged.

How can you make a difference?

Reporting to the India Country Office Representative and having a matrix management reporting line to the Regional Chief of Human Resources, the Chief Human Resources Services advises the Representative and Country Management Team, and works closely with the Deputy Representative Operations as well as Chief Field Services on strategic human resource planning and management. He/she directs and manages a wide range of strategic human resource services (recruitment, compensation, staff administration, recruitment, career management, employee relations, training and staff development) at the Country Office. He/she ensures an effective workforce of an average 460 staff members in order to achieve the Country Office’s strategic goals and objectives. He/she advises, contributes, and plans in building a modern, agile, and diverse workforce that is fit for an evolving landscape embedded in UNICEF core values. He/she contributes to the continued motivation and professional development for staff, enhanced staff well-being and mental health, and conductive office culture and working environment.  More specifically, he/she is expected to:

  • Lead a team of human resources professionals and promote management excellence in the office by ensuring accountability in all areas of HR and by demonstrating a high level of skills in the management of staff resources including staff selection based on merit and the needs of the organization, staff aspiration and counselling, systematic and equitable performance management, and staff development and learning activities.
  • Advise and liaise with the senior management of the Country Office and with the Regional Advisor to implement the HR global strategy as well as lead strategic human resources forecasting for his/her clients including identifying future human resource requirements in terms of numbers, types and levels of staff, and identifying emerging trends in profile requirements in line with the Country Programme.
  • Lead the design of optimal organizational, staffing structures and levels, and, in consultation with senior management develops standards and benchmarks staffing norms.
  • Provide expert advice to senior management on a range of human resources management questions and have the authority to negotiate solutions on sensitive or complex HR problems with client managers and staff representatives.
  • Build and strengthen relationships with inter-agency bodies on matters of importance for UNICEF and present UNICEF’s policy position on HR issues.
  • Create a culture within the HR team to work with clients to help fulfill their goals through advising on how to attract, retain and motivate staff of the highest caliber.
  • Promote the organizational goals and targets for gender equity and cultural diversity.
  • In coordination with the Staff Counsellor, Well-being Champions and PSVs, and the Joint Consultative Committee, design and implement a holistic Staff Well-being Framework. Lead associated change management and transformation initiatives.
  • In close coordination with senior management, Regional Advisor, Staff Association, formulate strategic staff learning and development plans to ensure relevant human resources skills and competencies that meet the Country Office’s current and future needs.
  • Spearhead the development of data collection systems to optimize data quality and reporting.

To qualify as an advocate for every child you will have…


An Advanced University Degree in human resource management, business management, international relations, psychology or another related field is required.

Experience and other qualifications:

  • A minimum of ten years of increasingly responsible professional experience in human resource management in an international organization and/or large corporation is required
  • Strong commitment to UNICEF mandate and India Country Office strategic direction.
  • Demonstrated flexibility and agility to achieve organizational objectives.
  • Skills to empower others to translate vision into results.
  • Ability to deliver innovative HR programs within a fast paced, evolving, and wide organizational setting.
  • Good understanding about UN/UNICEF HR policies, rules and regulations is an asset.
  • Desirable qualities: solution-oriented, client-focused, adaptable and resilient.

Language Requirements:

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

  • Builds and maintains partnerships (II)
  • Demonstrates self-awareness and ethical awareness (II)
  • Drive to achieve results for impact (II)
  • Innovates and embraces change (II)
  • Manages ambiguity and complexity (II)
  • Thinks and acts strategically (II)
  • Works collaboratively with others (II)
  • Nurtures, leads and manages people (II)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.


  • This position is open to Non-Indian Nationals only.
  • Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
  • The selected applicants will have an initial two (2) year fixed-term contract, with the possibility of extension subject to satisfactory performance.
  • UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
  • Only shortlisted candidates will be notified and advance to the next stage of the selection process.
  • UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodations for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Advertised: India Standard Time
Deadline: India Standard Time


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