Organization: Mercy Corps
Location: Multiple locations | Kenya
Grade: Senior level – Senior
Occupational Groups:
Operations and Administrations
Logistics
Supply Chain
Managerial positions
Closing Date:
About Mercy Corps
The idea that a better world is possible is what drives Mercy Corps. To achieve this, we know that diverse teams where each member feels like they belong perform at their highest level. To be stronger and make a lasting impression, we embrace people with all origins, viewpoints, and abilities.
The Department, Team, and Program (Program/Department Summary)
Mercy Corps’ headquarters and field activities are supported by Global Supply Chain activities (GSCO) in the areas of supply chain and adherence to internal standards and procedures. Delivering high-quality programs and ensuring their success depend on a robust supply chain. According to Mercy Corps, supply chain operations include the systems and support services required to carry out programs efficiently, such as inventory control, property and asset management, procurement, and fleet and vehicle management. Working closely with regional and national leadership, the Regional Supply Chain Operations Director (RSCOD)In order to optimize program outcomes, compliance, and efficiency, national procurement, logistics, and program teams will concentrate on creating and sustaining a high standard of supply chain excellence.
The Role
For his or her designated region, the Regional Supply Chain Operations Director (RSCOD) assists Global Supply Chain Operations in guaranteeing the timely, cost-effective, dependable, and high-quality delivery of programs. In order to enhance the planning and administration of the nation’s supply chain and to guarantee the efficient integration of supply chain and other support functions required for program implementation, s/he is in charge of collaborating closely with the procurement, logistics, and other support teams in the country. When necessary, s/he will help national teams with procurement and other relevant tasks.
Responsibilities
- Work closely with the regional and country program teams to develop supply chain strategies that prioritize initiatives to improve operational capabilities, effectiveness and compliance.
- In partnership with Mercy Corps Compliance and Legal, ensure that contracting practices within a country are effective, ensure quality suppliers, and mitigate risk of noncompliance with donor requirements.
- Identify regional and country supply chain strengths, weaknesses, opportunities, and threats (SWOT) through market analysis, operational assessments, and understanding of regional procurement and contracting capacity. Develop action plans in partnership with Global Procurement, regional and country staff accordingly.
- Review and take appropriate action on globally defined Mercy Corps Supply Chain KPI’s for countries within the assigned region.
- Coordinate with the Program Operations Team.
- Be the expert on market dynamics for the region as a whole, and assigned countries.
- Deploy to country programs within assigned regions during emergencies where a high level of procurement is required.
- Lead implementation and delivery of global and regional initiatives to meet specific procurement needs, including local and sector-specific Master Purchase Agreements.
- Intake and review Modified Procurement Procedure (MPP) requests and support country teams throughout the MPP process.
- Identify country procurement and logistics team capacity building opportunities and provide training and other development activities for national staff.
- Coach and mentor Country Operations Directors/Managers
- Participate in the recruitment process of in-country supply chain operations staff.
- Organize short-term assignments for supply chain-related needs when requested by assigned countries, following assessment of the situation.
- Support rollout of Source to Pay System across region
- Work with country office teams to assist supply chain operations teams to improve linkages between operations and programmatic management.
Supervisory Responsibility
Accountability
Reports Directly To: Vice President Global Supply Chain Operations and Deputy Regional Director Operations – ESA Region
Works Directly With: Country Programs, including Operations, Programs, and Finance; and HQ support functions including Global Procurement, Operations Support, Finance, and Compliance, Program and Quality, Humanitarian Leadership Response.
Accountability to Participants and Stakeholders
Qualification:
- Advanced Degree, minimum 10 years of progressive Procurement and/or Logistics professional experience, with a minimum of 5 years as a regional or field operations lead or equivalent education and experience.
- Demonstrated success as a supply chain leader across all disciplines including planning, procurement and logistics. Experience within a given region or in a global environment required.
- Broad knowledge and experience in procurement strategies, market analysis techniques, procurement and contracting.
- NGO experience preferred with thorough understanding of institutional donors’ (USAID, FCDO, OFDA, ECHO) policies relating to procurement
- Must have proven project management skills and experience, excellent communication skills, the ability to find solutions and achieve results, the ability to analyze and resolve complex issues and the ability to motivate team members
- Strong collaborator and influencer with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units.
- Able to work effectively in a highly matrixed structure.
- Strong financial management and budgeting skills.
- Excellent training and coaching ability.
- Fluency in English and French required.
- Ability to travel up to 40-50 percent of time.