Organization: WHO – World Health Organization
Location: Istanbul
Grade: Mid level – P-3, International Professional – Internationally recruited position
Occupational Groups:
Protection Officer (Refugee)
Safeguarding and Accountability
Closing Date: 2024-07-30
OBJECTIVES OF THE PROGRAMME
The objective of the Division of Business Operations (BOS) is to support the work of WHO in the European Region through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets, conference support, travel and transport, safeguarding personnel and staff wellness and well-being. As an enabling function, the division enhances the productivity of the health technical programmes and country offices while at the same time overseeing accountability, transparency and compliance with WHO administrative rules and regulations. The BOS division strives to strengthen the capacity of WHO/Europe to react in an agile way to external and internal changes. The division projects are designed to increase productivity, ensure financial sustainability of the region’s structures, reinforce a client-oriented culture, strengthen country office capacities, and drive strategic initiatives to enhance staff motivation and well-being.
WHO has zero tolerance for sexual misconduct, inaction against it and retaliation against those who raise a complaint or bear witness. Sexual misconduct encompasses all of these prohibited behaviours of a sexual nature perpetrated by our personnel or our implementing partners, and which harm the populations we serve and the colleagues we serve alongside. WHO’s vision, approach and work on prevention and response to sexual misconduct are framed by the WHO Policy on Preventing and Addressing Sexual Misconduct (PASM) and the WHO ‘s three-year strategy2023-2025, as well as WHO’s staff rules and regulations, and our Code of Ethics. To achieve zero tolerance, WHO has designated a senior PRS coordinator in each of the regional offices, – and a risk officer in EURO to ensure PRS risks are aligned and integrated across operations.
DESCRIPTION OF DUTIES
To support the Management Officer in implementing WHO Global and European Regional Office risk initiatives, monitoring improvement status, and documenting risk management efficiencies across the Regional Office and all Country Offices/GDOs in the region.
Key duties:
To conduct high-quality risk- and compliance-based country-office assessments. This includes assessing the managerial Key Performance Indicators (KPIs) to ensure office compliance with WHO rules, regulations, and procedures.
Present on a scheduled basis to head of the WHO office the analyses, reports, and results of the systematic assessments of risks and issues of safeguarding in the country office with actionable recommendations.
Support country office leadership in the region on integrating risk management and safeguarding into decision-making, programme design and planning, monitoring, evaluation, reporting and contingency activities.
Promote a country-office culture of risk awareness, accountability and safeguarding in programme and administration through education, training, and knowledge generation.
Implement the EURO global risk initiatives (including risk registers and Sexual Exploitation, Abuse and Harassment risk tools) at country office level, and prepare reports and communication for EURO Senior Management, WHO headquarters concerning such initiatives. Coordinates the development of regular visualization and communication of risk and safeguarding initiatives, in collaboration with internal communication and relevant units.
Collate and analyse sexual misconduct risks for EURO offices and implementing partners; and integrate into EURO regional risk management process and reporting.
Performs other duties as assigned.
REQUIRED QUALIFICATIONS
Education
Essential: First university degree (bachelor’s level) in risk management, business, management, public administration, law, social sciences or in a subject relevant to the duties of the post.
Desirable: A master’s level university degree relevant to the duties of the post would be an asset. Certification or professional training in risk managementwould be an asset.
Experience
Essential: At least five years of relevant experience in risk management or operations in a civil service, an international organization or international company.
Desirable: Relevant experience within WHO, the United Nations or other international organizations.
Skills
Ability to work harmoniously as a member of a team.
Track record in establishing efficiencies in the day-to-day interactions with colleagues and clients, and to support in the resolution of problems with empathy, tact and diplomacy.
Aptitude to gather, identify and analyse risks and to ensure its relevance and accuracy when preparing briefings and reports for senior management.
Emotional awareness: the ability to identify and harness one’s emotions and apply them to tasks; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Knowing and managing yourself
Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French, Russian, German.
REMUNERATION
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2597 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test and/or an asynchronous video assessment may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
Staff members in other duty stations are encouraged to apply.
The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
For information on WHO’s operations please visit: http://www.who.int.
For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
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