Qualifications

Objective of the programme:

Since the influx in August 2017, the Bangladesh Rohingya refugee crisis has sheltered over one million refugees who crossed from Myanmar. These refugees are living in camps in Cox’s Bazar and Bhasan Char, joining those from earlier waves. Within the present humanitarian crisis in Cox’s Bazar, there is a significant and urgent need to ensure proper risk communication, community engagement and infodemics management, in particular relating to health issues, both existing and emerging, including the activities concerning the prevention and responses to outbreaks, epidemic and pandemic.

Risk communication is “Real-time exchange of information, advice and opinions between experts, community leaders or officials and people who face a threat to their survival, health, or economic or social well-being.” This Risk Communication officer will play a key role in ensuring two-way and multidirectional communications and engagement with affected populations to make informed decisions to protect themselves and their loved ones on a variety of issues. This will take place through close collaboration with the Risk Communication Technical Working Group and the Accountability to Affected Population Technical Working Group, as well as WHO and Health Sector colleagues. The work will align with the WHO Risk Communication Strategy and link up with inter-sectoral strategies and plans for various health issues.

Description of duties:

Under the overall supervision of the Head of Sub-Office and direct technical supervision of the Public Health Specialist in Cox’s Bazar Sub-Office, Bangladesh, the Risk Communication Officer shall conduct the following activities:

1. Oversee the development, elaboration, and implementation of the risk communication plan as part of the health response operations.
2. With key stakeholders in the national authorities, UN agencies, nongovernmental organizations, and civil society organizations, identify the top health hazards in the relevant context and develop relevant information, education and communication materials in languages and formats easily used by stakeholders, including Rohingya and host communities and community health workers in crisis-affected communities and at health facilities as needed.
3. Utilize all WHO resources, materials, and personnel necessary to ensure coherence of strategy, materials, and messages.
4. Monitor and proactively counter false rumors and misinformation among crisis-affected community members; and address fears and concerns.
5. Integrate findings from focus group discussions and other feedback from community engagement activities into risk communication activities and products.
6. Lead and maintain quality control for risk communication products such as public information; brochures, leaflets, and posters; radio and TV scripts; guides for stakeholders for risk communication; and other (innovative) communication approaches and ensure their literal and cultural translation.
7. Contribute to resource mobilization and donor communication in risk communication.Perform any other related incident-specific duties, as required by the functional supervisor.

Required Qualifications:

Education:

Essential: Master’s degree or four years bachelor’s degree in social sciences, Behavioral Sciences, Development Sciences, Communication or Public Health.

Desirable: Post-Graduation or Master’s in Communication, Behavioral Sciences, or Public Health.

Experience:

Essential: At least 03 years of experience working in risk communication, health promotion, emergency management, communication, or related field.

Desirable:

1. Experience in the implementation of risk communication strategies and plans.
2. Experience working on communicable disease outbreaks or (health) emergencies.
3. Experience in development and design of materials for communication relating to health.
4. Prior experience with WHO, the UN, health cluster partners, recognized humanitarian organizations or other international organizations, including at country level.

Expected Output:

• Technical review of risk communication strategies and action plans, messages, and materials, in line with WHO global and regional standards.
• Development of WHO specific workplans related to specific health hazards for risk communication and community engagement, leveraging partner comparative advantages.
• Development of materials for risk communication and community engagement, in collaboration with implementing partners and partner organizations.
• Development of resource mobilization plans for risk communication and community engagement.

Competencies:

• Communication
• Building and promoting partnerships across the organization and beyond
• Promoting WHO’s position in health leadership
• Respecting and promoting individual and cultural differences
• Teamwork
• Producing Results

Languages:

Essential:English language proficiency.

Desirable:Knowledge of Bangla, Chittagonian, Rohingya.Duty Station: Cox’s Bazar, Bangladesh

Computer Literacy:

• Excellent computer operating and presentation skills
• Knowledge of excel, word, power point and outlook

Salary & others benefits:

• WHO offers locally competitive packages such as:
• Monthly salary: BDT 146,930.00 (SSA – 7, Step I) (non-negotiable)
• Insurance, Leave and Holidays as per WHO rules.

Additional Information:

1. This Vacancy Notice may be used to fill similar positions at the same level.
2. Only candidates under serious consideration will be contacted.
3. A written test and interviews may be used as a form of screening.
4. If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
5. For information on WHO’s operations please visit: http://www.who.int.
6. The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
8. The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
   Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to  reasonableaccommodation@who.int
10. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
11. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct.
12. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
13. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
14. Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition.
15. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
16. In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.
17. This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
18. Any extension of appointment would be subject to programmatic requirements, performance of the incumbent and availability of funds.
19. Qualified female candidates are encouraged to apply.

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