The Training Assistant will be responsible for the following duties: Training Design and Delivery • Contributes to developing, delivering and evaluating training and development programmes for the mission staff. These programs encompass a range of activities, including inter alia, technical and substantive training, safety and security, induction training, leadership and management, communication skills, and planning. • Supports the implementation of training needs assessment to identify gaps as the basis for designing specific training programs to meet unique mission operational requirements and staff development needs. • Drafts training designs and delivers IT-related training programs. This includes subject matter related to data analytics, AI, and data management. • Provides administrative and logistical support to the planning and delivery of various training. • Advises staff members on the availability of learning activities and procedures at mission level. Reporting and Data Analysis • Prepares mandatory training-related reports and statistics • Conducts data analysis of training performance across the mission, covering all staff categories, and implements mechanisms to monitor better and track the training activities. • Designs and develops reporting templates based on new or ad hoc information requirements. • Assists in developing SharePoint-based training databases, trackers, data repositories, collaboration sites, etc. • Serves as a focal point for coordination, monitoring, and expedition of data analysis activity, involving extensive liaison with diverse parts of the organization to request data and to communicate data needs to other parts of the organization related to mandatory training, among others. • Draft correspondence and communications related to all aspects of data analysis, including information on available data sets, data catalogs and data analysis, revisions, and other related issues, as well as preparing unit contributions for various periodic reports. • Documents requirements, background information, and methodology used for data analysis • Participates in the sharing of best practices and monitoring of training programs, including through data collection and information management, using the learning management system (LMS) and/or HRIS, communities of practice, and relevant websites. • Reviews and processes enrollment of staff in training and learning initiatives through learning management systems and/or automated applications • Collects, collates and maintains statistical data on training activities particularly through automated systems and applications. Application Support • Serves as the focal point for coordination and deployment of new training-related information systems/applications/platforms involving extensive liaison with technical support teams from diverse parts of the organization • Prepares user documentation for deployed computer application systems training materials and conducts periodic training and coaching to end users of training systems • Assists in mapping out internal business workflows to maximize available information systems’ benefits.

PROFESSIONALISM: Demonstrated technical knowledge of all aspects of training and development; the fundamental principles, concepts, methodology/standard procedures. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. TECHNOLOGICAL AWARENESS Keeps abreast of available technology. Understand the applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology

High School Diploma or equivalent is required.

IT related certification, AI and data analytics and management background is desirable. Technical training in design and delivery of training to adults and the design and provision of adult learning opportunities is desirable.

At least eight (8) years of progressively responsible experience in designing, delivering, and evaluating training courses is required. Experience working with large and complex data, preparing and presenting complex training data analytics and reports, and communicating complex training data analytics and reports is required Hand-on experience with dashboard design is required Experience in delivering adults training is required. Experience providing training or related activity to or in a field operation of the United Nations Common System or a comparable international organization is desirable.

French and English are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required.

Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

This “Recruit from Roster” job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected. Qualified women that meet the requirements of this job opening are particularly encouraged to apply and will be given full consideration in accordance with the United Nations efforts to increase women participation in its workforce.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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