Organization: IRC – International Rescue Committee
Location: Remote | New York City | Nairobi | London
Grade: Consultancy – Consultant – Contractors Agreement
Occupational Groups:
Education, Learning and Training
Closing Date: 2024-11-04
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Background of the project
Protection Case Management (PCM) is a social work approach that provides personalized support to people at high risk due to human rights violations or the additional challenges caused by forced displacement, conflict, or other humanitarian situations.
Humanitarian organizations are increasingly using PCM, but it lacks a standardized information management system (IMS). This leads to higher costs, inefficiencies, poor coordination, and data security risks, as each organization or country reinvents processes.
This project aims to develop and implement a PCM module in Primero, a digital platform designed for case management in humanitarian contexts. Primero is already used for Gender-Based Violence and Child Protection case management, making it familiar to practitioners. The module will be piloted in Ukraine and prepared for global use.
Scope of Work
Develop and draft initial training materials for facilitators to deliver in-person PCMIMS+ training during system rollouts. The training package will target front-line users, including caseworkers, supervisors, focal points, and project managers. These materials will serve as global resources, adaptable to various contexts and rollout environments.
Deliverables:
·Outline of training materials needed for PCMIMS+ in-person training
·Outline of training materials needed for PCMIMS+ remote training
·Initial draft of training materials for in-person training
Qualifications:
Solid technical knowledge of protection rights issues and global standards in protection case management. Experience working with information management systems and ideally using the Primero platform
Demonstrated experience in pedagogical skills and learning principles
Previous experience working on projects that require a highly iterative and consultative process, with the capacity to incorporate multiple levels of feedback and perspectives in final products in developing guidance and training documents
Flexible work attitude, with the ability to follow direction and work independently across a virtual work environment
Fluent in English (verbal and written)
All expressions of interest should include:
Detailed curriculum vitae
Examples of previous work provided via links or attachments (1-3 examples, if available)
Financial Proposal (inclusive of daily rate)
How to apply:
Applications for this consultancy should be emailed to emily.krehm@rescue.org no later than 4 November 2024 with “Expression of Interest for Training for PCMIMS+” in the subject line.
Requirements:
·All deliverables must be received in English
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.