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UN Jobs, ICT Senior Assistant

Afghanistan

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Job Description

N/A
Fresh
Male, Female, Both
Afghanistan
  • Organization: UNOPS – United Nations Office for Project Services
  • Location: Kabul
  • Grade: Administrative support – LICA-5, Local Individual Contractors Agreement
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
  • Closing Date: 2023-01-25

Peace and Security ClusterThe UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners.  It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients.  The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

Background Information – Job-specific

The United Nations Mine Action Service programme in Afghanistan (UNMAS Afghanistan) supports the Mine Action Programme of Afghanistan (MAPA) to protect the civilian population from the threat of explosive ordnance and facilitate the delivery of humanitarian and development initiatives through threats assessment, advisory on mitigation measures, and effective coordination of the humanitarian mine action sector.
Security Council Resolution 2626(2022) para 5(j) asks the UN to: “support, within its mandate, existing mechanisms to improve the overall security situation in Afghanistan, provide assessments of the explosive ordnance threat and its impact on civilians, including children, advise and coordinate explosive ordnance threat mitigation measures in support of humanitarian and development initiatives, support the coordination of the humanitarian mine action sector”. This mandate will be implemented by UNMAS Afghanistan and this position will directly contribute to this process by working closely with the United Nations Assistance Mission in Afghanistan (UNAMA).

Functional Responsibilities

Under the guidance and direct supervision of the Head of Programme Unit, the incumbent will perform the following administrative activities:

1. Ensure implementation of ICT and operational strategies

  • Ensure full compliance of ICT activities with UNOPS rules, regulations, policies and strategies;
  • Contribute to the office’s ICT business process mapping and to the elaboration of internal Standard Operating Procedures (SOPs) in ICT, in consultation with the direct supervisor and office management.

2. Support ICT administration

  • Maintain inventory of all computers, telecommunication equipment, I/O devices and software existent in the office, ensuring compliance with registration and upgrades;
  • Perform maintenance and minor repairs on hardware equipment.

3. Provide support to network administration

  • Manage, maintain and monitor the continuous operation of critical components of the system servers, i.e. file, application, print and video conferencing equipment;
  • Operate and maintain the office Local Area Network (LAN) and Wide Area Network (WAN) systems;
  • Install hardware, network connections and cables;
  • Troubleshoot hardware/software problems.

4. Ensure efficient and functioning telecommunications system

  • Proactively maintain telecom systems to avoid disruption of service;
  • Perform minor repairs on hardware equipment, as required;
  • Receive, test and install telecommunications hardware.

5. Provide support to knowledge building and knowledge sharing

  • Support hardware familiarization and maintenance, software applications, file management/maintenance and LAN/WAN systems;
  • Assist users for LAN and Desktop access;
  • Provide support standard software applications – i.e. MS Office, email, etc.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education

  • First level university degree (Bachelor degree or equivalent) with one year of relevant experience;

OR

  • Secondary School Diploma (High School or equivalent) with five years of relevant experience.

Experience

  • Relevant experience is defined as experience in Information Technology and Network Administration.
  • Experience in Website Administration is desired.

Languages

  • Fluency in Pashtu or Dari is required;
  • Intermediate knowledge of English is required.

Contract type, level and duration

  • Contract type: Local Individual Contractor Agreement (LICA)
  • Contract level: ICS-5 (LICA-5)
  • Contract duration: Open-ended (subject to organizational requirements, availability of funds and satisfactory performance)

For more details about the ICA contractual modality, please follow this link:

Additional Information

  • Only Afghanistan nationals will be considered;
  • Please note that the closing date is midnight Copenhagen time;
  • Applications received after the closing date will not be considered;
  • Only those candidates that are short-listed for interviews will be notified;
  • Qualified female candidates are strongly encouraged to apply;
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request;
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information – Job-specific

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization’s page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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