Short Information
- Organization: WHO
- location: Malaysia
- Type: Full Time
- Job Title: Senior Helpdesk Analyst
- Close on: 16 Mar 2023
About Organization
The World Health Organization (WHO) is a specialized agency of the United Nations that is responsible for global public health. It was established on April 7, 1948, with its headquarters in Geneva, Switzerland.
The WHO’s primary goal is to promote health, keep the world safe, and serve the vulnerable by coordinating international efforts to address health issues, including disease outbreaks, emergencies, and pandemics. It also sets global health standards, develops policies, and monitors and assesses health trends and risks worldwide.
The organization works with governments and partners worldwide to help countries build and maintain strong health systems, improve access to essential health services, and promote health equity. The WHO focuses on a range of health issues, including infectious diseases, noncommunicable diseases, mental health, environmental health, and health systems strengthening.
The WHO is governed by the World Health Assembly, which is composed of representatives from its 194 member states. The organization is led by the Director-General, currently Dr. Tedros Adhanom Ghebreyesus, who is responsible for providing leadership and direction to the WHO’s activities.
About UN Jobs in Malaysia-Senior Helpdesk Analyst
Both an operational and strategic role is played by the Department of Information Management and Technology. In order for the Organization to fulfill its mandate with regard to health, the department offers pertinent, high-quality, dependable, and affordable IT services. Contrarily, it aspires to be a strategic enabler for WHO by forming alliances with business divisions (administrative and health technical), identifying business needs, and constructing and supervising initiatives to meet these demands. To implement the information management and technology strategy and satisfy the demands of the organization, the chief technology officer sets the broad direction of technology. Via the following teams, it offers services and underpinning technological platforms for enterprise information systems and digital workplaces:
- Application and information management is responsible for overseeing the creation of information systems, platforms, and enterprise applications that enable the digital transformation.
- Architecture and Infrastructure: Manages the foundational technology infrastructure and aids in establishing the overall technology architecture and standards.
- Application and information management is responsible for overseeing the creation of information systems, platforms, and enterprise applications that enable the digital transformation.
- Architecture and Infrastructure: Manages the foundational technology infrastructure and aids in establishing the overall technology architecture and standards.
- Maintenance and operation of IT services and technological platforms; assistance to users with requests and problems relating to IT services and corporate business procedures.
- Maintenance and operation of IT services and technological platforms; assistance to users with requests and problems relating to IT services and corporate business procedures.
UN Jobs in Malaysia-Senior Helpdesk Analyst Requirments
Education:
- Completion of secondary, technical, or commercial school education.
Experience:
- At least 8 years of relevant experience, including providing end-user support in a corporate environment with secondary, technical or commercial school education, or
- 6 years with a relevant first level university degree, or
- 5 years with a relevant advanced university degree.
languages:
- Expert knowledge of English.
- Intermediate knowledge of French.
How to Apply?
- Review the job description: Once you find a job that matches your skills and experience, carefully review the job description to make sure you meet all the requirements and responsibilities of the position.
- Prepare your application: To apply for a UN job, you will need to create an account on the UN careers website and complete an online application. This may include submitting your resume/CV, cover letter, and other supporting documents, such as academic transcripts or language certificates.
- Submit your application: After you have completed your application, make sure to review it carefully and check for any errors or omissions before submitting it. You may also need to answer supplemental questions or complete additional assessments as part of the application process.
- Follow up on your application: Once you have submitted your application, you can track its status on the UN careers website. If you are selected for an interview or further consideration, you will be contacted directly by the hiring manager or recruitment team.
It’s important to note that the UN receives a large number of applications for each job posting, so it can take several weeks or even months to hear back about your application. Keep applying for other jobs that match your skills and experience in the meantime.