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NGO Jobs in USA-Case Coordinator, Roving Direct Services

United States

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Job Description

Male, Female, Both
High School Diploma, Bachelor Degree, Master Degree
United States

Short Detials:

  • Organization: IRC
  • Location: USA
  • Job Type: Full time
  • Job Title: Case Coordinator, Roving Direct Services
  • Close on: 15 May 2023

About Organization

IRC (Internet Relay Chat) is an organization that provides a platform for real-time online chatting. It was created in 1988 by Jarkko Oikarinen, a Finnish computer scientist, and has since become a popular means of communication among people around the world. IRC operates by connecting users to servers, which in turn connect them to various channels or chat rooms where they can communicate with others who share similar interests. IRC is open-source software, which means that anyone can modify and distribute the code. The organization has a set of guidelines and rules that users must follow, including avoiding offensive or abusive language and respecting the privacy of others. Despite the rise of newer forms of online communication, IRC remains a popular platform for people who value its simplicity, speed, and ability to connect people across different geographical locations.

Also, Apply: UN Jobs in Pakistan-National ICT Associate

About NGO Jobs in USA-Case Coordinator, Roving Direct Services

The Roving Direct Services Case Coordinator will support IRC U.S.-based sites that require additional staffing support for Intensive Case Management (ICM), Supplemental Case Management (SCM), and/or ORR Initial Resettlement Services. The Roving Direct Services Case Coordinator is based out of the IRC Preferred Communities Program at HQ. For the purpose of delivering a variety of strengths-based, client-centered case management services, this job will be required to travel up to 70% of the time to any of the 27 IRC resettlement sites. The Roving Direct Services Case Coordinator will train, direct, and mentor two to three Roving Direct Services Caseworkers who will also deliver on-the-ground services at local sites in addition to providing on-the-ground and virtual support. The Senior Program Officer for Headquarters will be responsible for this role.


  • Assist the overall implementation of the HQ Preferred Communities Roving Direct Services team to support all 27 local IRC sites.
  • Supervise and mentor two to three caseworkers to ensure their skills and efforts respond to the needs of local IRC PC programs.
  • Conduct a needs assessment before arriving at each site to determine the office’s needs, a plan of action, and resources needed.
  • Provide on-the-ground/ virtual Intensive Case Management, Supplemental Case Management and/or ORR Initial Resettlement Services programming to clients in partnership with local site staff. Services may include assisting local office staff in determining client eligibility for enrollment, conducting intake assessments, developing individualized, SMART self-sufficiency plans, evaluating client progress through regular interim assessments, and assisting clients in navigating healthcare and social service systems.
  • Maintain accurate records in electronic case files and required databases and consistently ensure the confidentiality of information relevant to cases.
  • Collaborate effectively with local office staff and partner organizations. Ensure positive interactions with area service providers for the benefit of the local office and clients.
  • Train new and existing local office team members and provide guidance to colleagues on day-to-day challenges. Carry out program quality assurance activities as requested. May train and lead the activities of support staff, volunteers, and interns.
  • Participate in regular case management and staffing meetings.
  • Other duties as assigned.

NGO Jobs in USA-Case Coordinator, Roving Direct Services Requirments


  • An education, psychology, sociology, or another behavioral science degree that is equal to a bachelor’s degree in social work (BSW) is desirable.


  • A minimum of 2 years experience is greatly encouraged; a year must have successfully provided casework services.


  • proficient in the language(s) used by the client group; fluency in both spoken and written English is preferred.

How to Apply?

  1. Review the job description: Once you find a job opening that interests you, carefully review the job description and requirements to ensure that you meet the qualifications.
  2. Prepare your application materials: Prepare a professional resume and cover letter tailored to the job you are applying for. You may also need to include a portfolio or other work samples, depending on the type of job you are applying for.
  3. Submit your application: Follow the instructions in the job posting to submit your application. This may involve submitting your application online, through email, or by mailing it to the company.
  4. Follow up: After submitting your application, follow up with the company to ensure that they received it and to express your continued interest in the position. You can do this by email or phone.

It’s important to keep in mind that the application process may vary depending on the company and the job you are applying for. Be sure to read the job posting carefully and follow all instructions provided. Good luck with your job search!


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