The United Nations High Commissioner for Refugees (UNHCR) is a specialized agency of the United Nations that is dedicated to protecting and assisting refugees, asylum seekers, stateless persons, and other forcibly displaced persons worldwide.
The UNHCR was established in 1950 to provide protection and assistance to refugees and other displaced persons following World War II. Since then, it has expanded its mandate to include a wide range of activities related to the protection and assistance of refugees, such as providing shelter, food, water, medical care, education, and legal support.
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The UNHCR operates in over 135 countries and has more than 17,000 staff members worldwide. Its work is guided by the principles of international refugee law and human rights, and it works in close collaboration with governments, non-governmental organizations, and other UN agencies to address the needs of refugees and other displaced persons. The UNHCR also advocates for the rights of refugees and works to find durable solutions to their displacement, including resettlement, repatriation, and local integration.
The Multi-Country Office, Branch Office, or Field Office are the common locations for the Protection Case Management (PCM) Associate. He or she is a member of the Protection Section but may be employed by the Registration, Refugee Status Determination, or Resettlement units. In most cases, the head of the functional unit (Registration, RSD, or Resettlement) where s/he is currently providing support supervises him or her on a rotating basis. To ensure the effective application of operational policies and conformity with the applied comprehensive protection and solutions strategy, s/he is responsible for supporting actions related to registration, refugee status determination, and resettlement.
The incumbent could manage the UNHCR mandate registration procedure on a daily basis. He or she will conduct registration, RSD, resettlement, or other protection interviews and draft various documents, such as evaluations for determining refugee status, referrals for resettlement, and other documentation pertaining to protection. Also, he or she might be in contact with outside partners to discuss resettlement-related matters. He or she might be in charge of training new caseworkers, depending on the operational requirements.
Each employee of the UNHCR is responsible for carrying out the tasks outlined in their job description. They act in accordance with the UNHCR’s regulatory framework, which includes the UN Charter, the UN Staff Regulations and Rules, the UNHCR Policies and Administrative Instructions, as well as any applicable accountability frameworks, and within their scope of authority. Also, employees must carry out their duties in a way that is compatible with the fundamental, functional, cross-functional, and managerial skills as well as the key values of the UNHCR, which include professionalism, integrity, and respect for diversity.
Note that the UN also offers internship and volunteer opportunities, which may be a good way to gain experience and potentially lead to a job with the organization in the future.
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